These Terms of Service (“Terms”) govern access to and use of Katalyst Business OS (the “Service”) operated by Industry Rockstar Switzerland GmbH (“Industry Rockstar”, “we”, “us”). By creating an account, connecting a third-party integration, or using the Service, you (“Tenant”, “you”) agree to these Terms. If you are accepting on behalf of a company, you represent that you have authority to bind that company.
1. The Service
Katalyst Business OS is a multi-tenant software-as-a-service product that automates email triage, social-media publishing, lead intake, and pre and post-call workflows by connecting to third-party systems the Tenant authorizes (Google Workspace, Meta Platforms, and others). The Service uses large-language-model inference to draft content; final approval and publication is performed by the Tenant.
2. Accounts
You must provide accurate registration information and keep credentials confidential. You are responsible for all activity under your account. Notify us promptly at [email protected] of any suspected unauthorized use.
3. Third-party platform terms (pass-through)
When you connect a third-party platform to the Service, you also agree to that platform’s terms, and those terms apply to your use of data received through the platform’s API.
Use of any Google data accessed through the Service is subject to the Google API Services User Data Policy, including the Limited Use requirements. You will not use, request, or authorize the Service to use Google user data in a manner inconsistent with that policy.
Meta
Use of any data received through Meta APIs (Facebook Pages, Instagram Graph) is subject to the Meta Platform Terms and the Meta Developer Policies. In the event of a conflict between these Terms and the Meta Platform Terms with respect to data received from Meta APIs, the Meta Platform Terms control. You agree not to use the Service to engage in any activity prohibited by the Meta Platform Terms, including: discriminating against people based on protected characteristics; making decisions about housing, employment, insurance, education, or credit; surveilling people or facilitating surveillance; selling, licensing, or purchasing Platform Data; placing Platform Data in a search engine or directory; or using Platform Data to develop generalized AI or ML models that benefit any party other than your own organization.
4. Acceptable use
You will not, and will not permit anyone to: (a) use the Service for any unlawful purpose; (b) transmit content that is defamatory, harassing, infringing, or violates the rights of others; (c) attempt to access another tenant’s data; (d) probe, scan, or test the vulnerability of the Service except under a written security-research agreement; (e) reverse-engineer the Service except where that right cannot be excluded by law; (f) use the Service to send spam, phishing, or unsolicited bulk communications; or (g) use the Service in violation of any third-party platform’s terms.
5. AI-generated content
The Service uses third-party large-language models to generate drafts (replies, social posts, summaries). AI output may be inaccurate, incomplete, or unsuitable for your context. You are solely responsible for reviewing AI-generated content before publishing, sending, or otherwise relying on it. You are responsible for ensuring that AI-generated content you publish complies with applicable law and the disclosure requirements of the destination platform.
The Service does not train, fine-tune, or otherwise build any generalized machine-learning model on your content. Per-tenant embeddings used for retrieval are isolated to your tenant and are deleted when the source content is deleted.
6. Tenant data and ownership
You retain all rights in the data you submit, upload, connect, or generate through the Service (“Tenant Data”). You grant Industry Rockstar a limited, non-exclusive license to host, process, and transmit Tenant Data solely as necessary to provide the Service to you. We will not access, share, or use Tenant Data except as described in our Privacy Policy or as required by law.
7. Subprocessors
We use the following subprocessors to operate the Service: Supabase (database, auth, storage), OpenAI (LLM inference and embeddings), Fly.io (workflow runtime), Stripe (billing), and the third-party platforms you connect (Google, Meta). Each is bound by a data-processing agreement.
8. Fees
Subscription fees, billing cadence, and included usage are described at the time of purchase. Fees are non-refundable except where required by law. We may change pricing on 30 days’ notice for the next billing cycle.
9. Suspension and termination
Either party may terminate this agreement at any time. We may suspend or terminate your access immediately if you breach these Terms, fail to pay, or use the Service in a manner that exposes us to legal or platform-policy risk (including violation of Google or Meta platform terms). On termination, your access ends and Tenant Data is deleted within 30 days unless retention is required by law.
10. Data deletion
You can request deletion of your Tenant Data at any time by disconnecting integrations at /settings/integrations and emailing [email protected]. Confirmed requests are processed within 30 days. See the Privacy Policy for details.
11. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind. To the maximum extent permitted by law, Industry Rockstar disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that AI-generated output will be accurate or fit for any particular purpose.
12. Limitation of liability
To the maximum extent permitted by law, Industry Rockstar’s total aggregate liability arising out of or related to these Terms or the Service will not exceed the amount you paid for the Service in the 12 months preceding the claim. In no event will Industry Rockstar be liable for any indirect, incidental, consequential, special, or punitive damages.
13. Indemnification
You will defend, indemnify, and hold harmless Industry Rockstar from and against any third-party claims arising from your Tenant Data, your AI-generated content as published by you, your violation of these Terms, or your violation of any third-party platform’s terms.
14. International use, governing law, and disputes
The Service is operated from Switzerland and made available to tenants and end users worldwide. By using the Service, you confirm that you are responsible for compliance with any laws applicable in your own country, including export controls, sanctions, tax, and content regulations, and that you have authority to connect any third-party account on behalf of your organization.
These Terms are governed by the substantive laws of Switzerland, excluding its conflict-of-laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods. The parties submit to the non-exclusive jurisdiction of the courts of the Canton of Basel-Landschaft, Switzerland for any dispute arising out of or related to these Terms or the Service.
Nothing in this section limits any non-waivable consumer or data-protection rights you may have under the mandatory law of your country of residence, including the EU General Data Protection Regulation, the UK Data Protection Act, the California Consumer Privacy Act, or equivalent local laws. Where such mandatory law conflicts with these Terms, that mandatory law applies to the extent of the conflict and the remainder of these Terms continues in force.
15. Changes to these Terms
We may update these Terms from time to time. Material changes will be posted on this page with an updated “Last updated” date and, where required, communicated by email. Continued use of the Service after a change constitutes acceptance of the updated Terms.
16. Contact
Industry Rockstar Switzerland GmbH
[email protected]