You can request deletion of your account and associated operational data at any time. Below is how the process works and how to contact us.
Katek respects your right to control your data. If you would like your account and the operational data associated with it removed from our platform, you can request deletion by emailing our team. Requests are reviewed and processed in line with platform policies, applicable law, and any operational requirements that apply to your account.
Email [email protected] from the email address associated with your Katek account.
We’ll verify the request to ensure it’s coming from the rightful account holder and confirm what should be deleted.
Once verified, we’ll process the deletion in line with platform policies and confirm completion via email.
We may retain limited information when required by law, for security and fraud prevention, or to enforce our agreements. Where possible, retained data is minimized and access is restricted.
To make your request faster to process, you can use the template below.
We aim to process verified deletion requests within a reasonable timeframe, in line with platform policies and operational requirements. We’ll let you know if we need any additional information or if your request will take longer to complete.
If you have questions about this process — including what data we hold or how deletion is performed — contact us at [email protected] or visit our Privacy Policy.
Send an email and our team will guide you through the process from there.